Overview
Responsibilities:
– Team Leadership: Supervise and manage daily operations of the Food and Beverage team, promoting a positive and motivated work environment.
– Operational Management: Oversee restaurant operations, beverage, and room service functions, ensuring high standards and efficient management.
– Customer Service Excellence: Set and maintain high service expectations, address guest concerns proactively, and ensure all guest experiences exceed brand standards.
– Human Resources Management: Conduct performance reviews, support employee development, and encourage continuous learning and growth.
– Compliance and Communication: Adhere to brand standards, maintain effective communication within the department, and analyze information to support decision-making.
Requirements:
– 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related field.
– Minimum of 2 years of experience in a leadership role in food and beverage, culinary, or a related area.
– Strong leadership, communication, and interpersonal skills.
– Ability to lead a team, prioritize tasks, and manage operations in a dynamic, high-pressure environment.
– Demonstrated commitment to excellent customer service and continuous improvement.
– Great hospitality skills.
